
Custom Software Development Service is a programming service that transforms customers’ management requirements into software. It includes the following steps:
Meeting and discussing business requirements.
Drafting an implementation plan.
Providing a preliminary quotation.
Discussing, providing a detailed quotation, and designing in detail.
Signing agreements on implementation steps.
Conducting programming and development.
Delivery and training.
Operational support.
Meeting and Discussing Business Requirements
This step is crucial as it helps the business and the software development partner understand each other and clarify the company’s needs. The goal of this meeting is to identify:
The operational challenges that create the need for software management solutions.
The reasons why the business requires custom software development instead of using off-the-shelf software.
Existing software that the business is using but does not fully meet its requirements.
The desired completion timeline.
The estimated budget for custom software development.
Specific requirements regarding devices and work environments. For example, whether the software must function in hot/humid conditions without WiFi.
The key stakeholders involved in operating the software system.

Drafting the Implementation Plan
After the initial meeting, Maytech will create a preliminary plan that includes:
The necessary software functionalities.
Functional requirements.
Key stakeholders in the system.
Overall software architecture.
Estimated completion timeline.
This plan is reviewed, revised, and sent back to Maytech by the client. A well-structured document provides businesses with a comprehensive overview of the entire project.
Preliminary Quotation for Custom Software Development
Based on the drafted plan, Maytech will provide a preliminary quotation. This quotation is generated quickly and includes multiple assumptions, meaning it may not be entirely accurate. However, it serves as a reference point for discussions between Maytech and the client. Key assumptions include:
The software is assumed to be high-quality, fast, user-friendly, and feature-complete.
High-security measures with detailed access control.
User manuals and training included.
One-year usage support.
A 100% project success guarantee.
One-year warranty.
One year of free infrastructure.
Detailed Discussion, Quotation, and Design
Based on the preliminary quotation and design, both parties will discuss project details, budget, and implementation timeline.
If the estimated cost exceeds the budget, clients can work with Maytech to adjust certain premium features to optimize costs. Possible adjustments include:
Moderate processing speed.
Standard security measures, allowing direct data access without intermediate security layers.
Simplified access control.
Removing non-essential software functions while maintaining core operations.
Deferring certain features to a later phase, such as implementing them a year after initial deployment to spread out costs.
Once the discussion finalizes the cost and timeline, Maytech will provide a detailed design document as the technical foundation for software development.
Signing the Implementation Agreement
Once both parties agree on the budget and timeline, they proceed to sign the contract. Typically, software projects go through 2-3 phases, with each phase covering a set of related functionalities.
Implementation and disbursement will be in phases.

Software Development Execution
The programming process will be carried out at Maytech. Every two weeks, newly developed features will be deployed to a test system.
Both Maytech and the client will test the system and provide immediate feedback to prevent misunderstandings that could lead to incorrect feature development.
Any functionality that does not meet client requirements will be quickly adjusted. The project remains flexible, continuously steering towards the goal of delivering a solution that fully meets customer expectations.
Deployment and Training
Maytech collaborates with the client during the initial software deployment phase to provide training.
Throughout the operational phase, Maytech works closely with the client’s team to fine-tune the system, answer questions, and add direct notes within each screen and function of the software.
Operational Support for Custom Software
Maytech’s software solutions integrate intuitive, on-screen guidance. All notes and instructions are systematically recorded and preserved for future reference.
This ensures that any new employee using a specific function can access previous notes and guidance from past users.
This feature is highly rated by users of Maytech-designed software.
If users need operational support for a particular function, they can request assistance directly from the screen they are working on.
Support staff can provide guidance or answers directly on that screen. Future users of the same function can review previously resolved support requests before submitting a new one.
Why Choose Custom Software Development?
Off-the-shelf software solutions on the market typically meet only 30%-80% of a company’s needs.
Therefore, businesses must conduct thorough assessments to identify specific requirements that generic software does not address. Custom software development ensures a tailored solution that fully aligns with a company’s unique operational needs.

With each company's different management and business model, the software must closely follow the requirements set forth by the company. Helps businesses operate smoothly and closely.

Meet the needs of information and data security of businesses. Besides, it also ensures the construction of a data security system for customers.

Easy to maintain or upgrade, update new features to ensure the software operates smoothly and safely.
When you don’t need custom software writing services
There are many suppliers in the market and their services have been standardized for decades. If they do not meet your requirements, then perhaps you should review your business, or your business is very, very special.
You should not outsource software when there are many software on the market that can meet 80-90% of your requirements. For example, never request outsourcing of accounting software, human resource management software or timekeeping software….
Misconceptions about custom software writing
- If buying a software license costs 10 million, then writing software according to similar requirements will probably only cost 15 million.
- When you buy a software license, you only pay for the right to use the software, but you do not own the software, you do not have the source code of the design.
- The software owner has sold thousands of software licenses for 10 million. So the price of being a software owner must be from 1 billion to 10 billion.
- For example, the cost of making a website in Vietnam is very competitive, there are units that accept making websites for only 3-5 million. With the mindset of software as well as websites, you think that making software on demand is only about 20-30 million or less.
- In essence, you completely own the content of the website, but the software running underneath that manages the content for you ( CMS ) is not yours to own. You only have the right to use the software (currently most websites use open source code like WordPress).
- Consulting: Software writing companies advise partner companies that hire them to write software on how to do better business with the software. We often encounter this request during consulting with customers. For example: ” Those who have experience in software development must advise us on how to apply it to better our business . “
- If a software company can advise on how to implement good software for a business, it is a business consulting company.
- Tell us your dreams, Maytech will make them come true. You can’t pay for dreams, and if you do, they’re not your dreams.
Is the cost of writing custom software high?
This is the top concern when partners contact Maytech. It is also the biggest obstacle for both parties to sign a contract.
As mentioned above, being a software owner is like being a book author, it requires much higher costs than renting or buying software copyright.
Generally software projects will require a budget of at least 200 million. Below this number, the possibility of project failure is very high. Or your software has little functionality.
For more details, please refer to https://software.maytech.ca/how-much-does-it-cost-to-write-software/